We ship worldwide and deliver to your doorstep.

All orders take betwwwn 5 - 7 business days to arrive

Shipping costs are free on all orders

Absolutely! Once your order is shipped, you'll receive a tracking link via email to monitor your package in real time.

If your package is delayed beyond the estimated delivery time, please contact our support team. For lost packages, we will work with the courier to resolve the issue and, if necessary, send a replacement.

We offer hassle-free returns within 14 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags attached.

To initiate a return, please email our customer service team at support@lunavitae.com

For all orders, return shipping is covered by the buyer.

Once we receive your returned items, refunds will be processed within 5–7 business days. It may take additional time for the funds to appear in your account, depending on your bank.

Yes, we offer exchanges for a different size, color, or item. Please indicate your preference when starting the return process.

We’re so sorry! If you receive a damaged or defective item, contact us immediately with photos of the issue, and we’ll send a replacement or issue a refund.