Payment Policy

Payment Policy

Thank you for shopping with us. To ensure a smooth purchasing experience, please review our payment policy below. 

Accepted Payment Methods

We currently accept the following secure payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, Diners Club, Maestro

  • Digital Wallets: Apple Pay, Google Pay, 

  • Buy Now, Pay Later : Klarna

All transactions are processed in GBP unless otherwise stated during checkout.

Payment Security

Your payment information is processed securely. We do not store credit card details nor do we have access to your credit card information.
All payments are encrypted using SSL (Secure Socket Layer) technology to ensure your financial data is fully protected.

Payment Timing

  • Payment is due at the time of purchase.

  • Orders will not be processed or shipped until payment is received and verified.

Taxes & Duties

All prices are listed in GBP and are inclusive of applicable taxes, depending on your location:

  • Domestic Orders: Sales tax is applied as required by local regulations.

Failed Transactions

If your payment fails:

  • Double-check your card details and available balance.

  • Contact your bank or card issuer.

  • You may try an alternate payment method or contact our support team at support@lunavitae.com

Refunds & Cancellations

Please refer to our Return & Refund Policy for details on eligible refunds and how they are processed.

Contact Us

If you have any questions about our payment policy, please contact us at:
📧 Email: support@lunavitae.com

Policy Updates

We reserve the right to update this payment policy at any time. Any changes will be posted on this page with an updated revision date.