Shipping policy
Website: https://lunavitae.com
Order Cut-Off Time
Orders placed before 04:00 PM (GMT), Monday to Friday, are processed the same business day. Orders placed after this time will be processed on the next business day.
Handling Time
We aim to prepare and dispatch all orders within 1–4 business days, from Monday to Friday. Orders are not handled on weekends or public holidays.
Transit Time
Once shipped, orders typically arrive within 3–7 business days, depending on the delivery location.
Shipping Cost
We offer Free Shipping on all orders across the USA. There are no additional shipping charges at checkout.
Shipping Partners
We work with reliable country-wise shipping partners to ensure safe and timely delivery. Our UK deliveries are fulfilled using the following partners:
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Royal Mail
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Evri (Hermes UK)
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DPD Local
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ParcelForce Worldwide
Shipping partners are selected automatically based on destination and order size to guarantee the most efficient service.
Currency
All transactions, including shipping services, are processed in USD.
Contact Information
For any shipping-related queries or concerns, please reach out to us:
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Email: support@lunavitae.com